- BOOKING TERMS & PRIVACY POLICY -
BOOKING TERMS
Last updated: 02/04/21
PAYMENT POLICY
In order to secure your booking a deposit of 50% will be required at the time of booking. Pay off (50%) is settled upon arrival.
CANCELLATION POLICY
The guest will be charged 50% of the total price if they cancel after reservation and the total price of the reservation if they cancel in the 7 days before arrival.
BANK ACCOUNT DETAILS
You can use the following account for your payment:
GENERAL RULES
1. Please inform us for the time of your arrival at least three days ago so that we arrange someone to meet you this specific time your first day of your arrival.
2. CHECK IN: 15:00 - 23:00 / CHECK OUT: 07:00 - 11:00
Please follow the property’s check in and check out policies. In case you would like to check out earlier or later than the above hours (upon availability) an extra charge is implemented.
3. Please you have to send us before your stay, your passports details or your IDs through the email: info@lighthousevillaskefalonia.com (high secured email). We do not accept guests without send us their passports or IDs details.
4. We do not negotiate prices after the first time agreement for the total price and we do not accept blackmail for any reason. We do not accept blackmail for bad review to achieve any purpose. In addition, we do not accept guests a second time at our villa if they have created a problem to us the first time of their stay.
HOUSE RULES
SWIMMING POOL REGULATIONS
ADDITIONAL INFORMATION
- Both villas are protected 24/7 by a professional security company free of charge. For private security per hour please contact with us (extra charge)
- A taxi can be arranged to collect you from the airport the date of your arrival. The taxi driver will wait you in the airport with a sign of your name. (extra charge)
- We provide massage therapist, yoga lessons, chef, aisthetic, babysitting, car rental, bicycle rental, with extra cost
- Cleaning services and internet connection are free of charge.
The cleaning is carried out twice a week free of charge (please do not forget to inform us about the day and time you prefer as we respect your privacy). The swimming pool is cleaned every second day early morning from an expertise employee. In case you have preference for another day and time please don’t hesitate to inform us.
- Useful Contact Information
Emergency numbers are:
PAYMENT POLICY
In order to secure your booking a deposit of 50% will be required at the time of booking. Pay off (50%) is settled upon arrival.
CANCELLATION POLICY
The guest will be charged 50% of the total price if they cancel after reservation and the total price of the reservation if they cancel in the 7 days before arrival.
BANK ACCOUNT DETAILS
You can use the following account for your payment:
PRIVACY POLICY
Last updated: 02/04/21
You will need personal data (first name, last name, email, phone number, address, zip code, city, country) when you proceed with your booking or when you fill the website contact form.
We use your personal information to:
- To provide customer service related to your interactions with us
- Help you make a reservation
- Responding to your inquiries and other communications
How we collect personal data?
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Directly from you when you communicate with us via email
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Filling our Contact Form: In order to make a reservation and to ensure that we can communicate with you, you will be asked to fill in your personal information such as first name, last name, email, phone number, which we will not transmit them in anyone third.
IP ADDRESSES
The IP address through which the PC has access to the Internet and then to the website is used solely for gathering statistics.The visitor / user of this website may adjust his schedule for navigation and web browsing (web browser) so that either warns him to use "cookies" on certain services or to refuse to accept the use of "cookies "in any case. If the visitor / user of the services and pages do not wish to use "cookies" to identify himself may have limited access to some of the services, uses or functions provided by this website.
You can control and/or delete cookies as you wish - for details, see aboutcookies.org
If you want to access, change or even delete your details, please contact us at the emails listed below and we will take immediate action.
Argostoli 28100 Kefalonia
Tel: 0030 6959061570
Email.1: info@lighthousevillaskefalonia.com
CHANGES OF PRIVACY POLICY
We reserve the right to modify our Privacy Policy at any time and in any manner. When we post changes to this Privacy Policy, we will update the “last updated” date at the top of this Privacy Policy and we encourage you to regularly check this Privacy Policy for changes.